Pakistan currently does not have one fully enacted general data protection law like GDPR, but online businesses should still handle user data responsibly and comply with applicable Pakistani laws, including cybercrime and electronic communication rules.

1. Information We Collect

We may collect the following information when you contact us, fill out a form, request a quote, book a service, or communicate with our team:

Name
Email address
Phone number
Business name
Website URL
Project details
Billing or payment-related information
Messages, inquiries, or support requests
Basic website usage data such as browser type, device type, IP address, and visited pages

2. How We Use Your Information

We use your information to:

Respond to your inquiries
Provide quotations and proposals
Deliver our services
Manage projects and client communication
Process payments and invoices
Improve our website and services
Send important updates related to your project
Maintain records for business and legal purposes

We do not sell your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand visitor behavior.

Cookies may help us remember your preferences, measure website performance, and improve our marketing. You can disable cookies from your browser settings, but some parts of the website may not work properly.

4. Third-Party Services

We may use third-party tools and platforms such as hosting providers, analytics tools, advertising platforms, payment gateways, CRM systems, email tools, and project management software.

These third-party services may collect or process limited information according to their own privacy policies. Eximo Digital is not responsible for the privacy practices of third-party websites or platforms.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system, website, email, or digital storage method is 100% secure. By using our website or services, you understand that data transmission over the internet carries certain risks.

6. Sharing of Information

We may share your information only when necessary, such as:

To deliver our services
To process payments
To work with trusted service providers
To comply with legal requirements
To protect our rights, business, or users
To respond to lawful requests from courts or government authorities in Pakistan

7. Data Retention

We keep your information only for as long as needed for business, service, legal, accounting, or record-keeping purposes.

When your information is no longer required, we may delete, archive, or securely store it according to our internal process.

8. Your Rights

You may contact us to:

Request access to your personal information
Ask us to correct inaccurate information
Request deletion of your information where legally possible
Withdraw consent for marketing communication
Ask questions about how your data is used

To make a request, contact us at mail@digital.ize.

9. Marketing Communication

If you provide your contact details, we may send you service updates, offers, newsletters, or marketing messages.

You can ask us to stop sending marketing messages at any time by contacting us through email.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any external websites.

Please review their privacy policies before sharing personal information with them.

11. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has shared personal information with us, please contact us so we can remove it where appropriate.

12. Changes to This Policy

Eximo Digital may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Your continued use of our website or services means you accept the updated Privacy Policy.

13. Contact Us

For privacy-related questions, please contact us:

Eximo Digital
Email: info@eximo.pk
Phone: +92-305-1010066